In Go Digital! we provide wide portoflio of our services from Hradec Králové and Pardubice. For our customers we are offering varied range from providing services from customer care to digital services. We have done many customer care projects for big companies like Samsung or for smaller projects for local companies.

In Go Digital! you’ll meet with industry professionals with years of experience. Our company adapts very fast for changes in technology with young tem, which is motiveted to create effective and inovative ways, whether in customer care or creation of products. For our clients we are looking for creative solutions and we are keeping in mind future and technology development. Satisfiing customers is number one in our company.

We are looking forward to cooperation and challenges you will make for us.

Awards and qualities

1st place
Moje Galaxy

1st place in 2018 in
category Inbound projects
with Samsung Electronics company
for “Moje Galaxy” project.

1st place
Live Assistant

1st place in 2018 in category Inbound projects with Samsung Electronics for “Live Assistant – prémiová zákaznická péče”.

ISO
27001:2013

Complete outsourcing of customer communication services including front-office and back-office services, marketing services and customer cycle services.

Our company and our people can boast with many awards from Association of direct marketing,
e-commerce and mail order business (ADMEZ). We are membres of Association of direct marketing,
e-commerce and mail order business, z.s. (ADMEZ). We meet ISO 27001:2013 for Complex outsourcing of customer communication services, including front-office and back-office services, marketing services and customer cycle services.

Our people

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Ing. Aleš Hýbner, MBA, Manager of GoDigital! company

Ing. Aleš Hýbner started his career in 1992 in german consulting company Roland Berger & Partner.

He is active in both contact centers since 1994 (technology for contact centers). In 1997 he launched contact center at Lion Teleservices CZ. In 1999 Lion Teleservices CZ expanded their activities to the market of Slovakia. In 2004 was company incorporated into the Teleperformance Group, world number one in contact centers. Aleš Hýbner was CEO and chairman of the Directors group of Lion Teleservices CZ, a.s. until August 2015. He was responsible for Czech Republic and Slovakia (3 contact centers with 450 operators places), key clients were form technologies (Samsung), banking and insurrance (UniCredit Bank), telecommunications (T-mobile) and FMCG (Makro, Tesco, Globus, Ahold).

In 2002 he completed an MBA program at the University of Pittsburgh. In 2012 he get award of Personality of Czech direct marketing. Since 2000 he’s been member of the Directors Group of ADMEZ.

Our co-working companies

On many projects we cooperate with our partner companies. We share our common values and proffesional approach to work with clients. Thanks to it we are able to deliver complete tailor-made services to our customers without needing to conncect with ozher external subjects with services guarantee from Go Digital!

Digital 1

Agenture that is specializating on digital marketing and development of tailor-made software.

Direct Solutions Pro

Agenture that is specializating on smaller orders in the area of customer care and direct mailing.

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